Effective Date: [Insert Date]
Thank you for purchasing handcrafted products from the Handloom Foundation. We are committed to ensuring that your items are delivered safely and promptly. Please review our Shipping Policy to understand the terms and conditions related to the shipping of physical products purchased through our website, handloomfoundation.org.
1. Shipping Destinations
We currently ship physical products within India and to select international destinations. If you are outside of India, please check the list of countries we ship to at checkout or contact us at [insert contact email] to confirm availability.
2. Shipping Costs
Shipping costs are calculated based on the weight of the product, the destination, and the shipping method selected at checkout. The final shipping cost will be displayed before you complete your purchase.
- Domestic Shipping (Within India): Standard shipping rates apply and may vary based on location and package weight.
- International Shipping: Rates are calculated based on the destination country and the size and weight of the package. Additional customs duties, taxes, and fees may apply, and are the responsibility of the buyer.
3. Shipping Timeframes
We strive to process and ship all orders within [insert processing time, e.g., 3-5 business days] after receiving payment. Shipping times vary depending on the destination:
- Domestic Shipping (Within India): Orders typically arrive within [insert shipping time, e.g., 7-10 business days] from the date of shipment.
- International Shipping: Delivery times may vary by destination but generally range from [insert international shipping time, e.g., 15-30 business days].
Please note that these timeframes are estimates and may be affected by factors beyond our control, such as customs delays or postal service disruptions.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package. You can also check the status of your order by logging into your account on our website.
5. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product or shipping costs and must be paid by the recipient upon delivery.
6. Delivery Issues
If your package is delayed, lost, or damaged during shipping, please contact us immediately at [insert contact email]. We will work with the shipping carrier to resolve the issue. While we are not responsible for delays caused by the carrier, we will assist in tracking and ensuring delivery where possible.
7. Incorrect Shipping Information
Please ensure that all shipping information provided during checkout is accurate and complete. Handloom Foundation is not responsible for any delays or delivery issues resulting from incorrect or incomplete address details provided by the buyer. If a package is returned to us due to an incorrect address, the buyer will be responsible for any additional shipping costs to resend the package.
8. Contact Us
If you have any questions or concerns regarding your order or our Shipping Policy, please contact us at:
Handloom Foundation
Email: handloomfoundation@gmail.com