Effective Date: 01.09.2024
Thank you for supporting the Handloom Foundation by purchasing our eBooks and handcrafted products. We appreciate your contribution to our mission of promoting and preserving traditional handloom crafts. Please carefully read our Return and Refund Policy before making any purchases.
1. No Returns or Refunds
All sales of digital and physical products through our website, handloomfoundation.org, are final. We do not accept returns, exchanges, or provide refunds for any products purchased. This policy applies to both digital products (such as eBooks) and physical products (such as handcrafted items).
2. Digital Products (eBooks)
Once a digital product, such as an eBook, is purchased and delivered via download or email, we do not offer refunds or exchanges. Digital products are non-returnable and non-refundable due to their nature.
3. Physical Products (Handcrafted Items)
All handcrafted products sold through our website are unique and may have slight variations in color, size, or design, which are a natural part of the handmade process. We do not accept returns or provide refunds for physical products once they have been shipped.
4. Exceptions
The only exceptions to this policy are in cases where:
- The digital product was not delivered due to technical issues on our end.
- The physical product received is significantly damaged or defective upon arrival.
In such cases, please contact us within 7 days of purchase or receipt of the product at [insert contact email] with your order details and a description of the issue. We will assess the situation and, if necessary, provide a replacement or other appropriate resolution.
5. Contact Us
If you have any questions about our Return and Refund Policy, or if you need assistance with an issue related to your purchase, please contact us at:
Handloom Foundation
Email: handloomfoundation@gmail.com
By purchasing products from our website, you agree to this Return and Refund Policy.